As businesses leverage the potential of generative AI, a mindful approach to ethical and responsible usage remains paramount.
A recent Forbes Advisor survey has revealed that 64 per cent of businesses expressed anticipation for increased productivity through the adoption of generative AI, marking a transformative wave in the business landscape. This technology, capable of automating processes, is proving to be a game-changer not only in customer-centric sectors, but across industries.
There is no doubt that the influence of generative AI is diverse. However, as businesses leverage its potential, a mindful approach to ethical and responsible usage remains paramount, experts working in the technology sector believe.
LinkedIn’s “2023 Emerging Jobs Report” highlights the growing demand for specialised AI, data science and digital marketing roles, signalling a potential shift in the workforce landscape. While generative AI promises to automate routine tasks, concerns about job displacement persist. Nevertheless, it is viewed optimistically as a means to augment human capabilities and lead to job evolution, emphasising complex and creative tasks.
“This shift emphasises the need for upskilling initiatives to equip employees with the necessary skills for effective collaboration with AI systems. Jobs may evolve to require inherently human qualities such as emotional intelligence and critical thinking. Organisations should invest in training programmes to facilitate a symbiotic relationship between humans and generative AI,” opines Vinay K Mayer, Director – Market Research and Consulting, Asia Research Partners (ARP).
