Simple Tips to Increase Response Rate with Online Surveys

June 30, 2023by arp_admin
Are you thinking of conducting a survey? Here are some simple tips for designing the most effective survey.

A survey is an integral part of research for any business, whether it be gathering customer feedback or understanding market trends. But designing an effective survey can be tricky – how do you know what questions to ask, and how do you ensure people will respond? This blog provides practical tips on designing the most effective survey possible.

  • Make sure your questions are straightforward to understand

It is essential to ensure that your survey questions are clear and concise. This will help ensure respondents understand your question and provide accurate answers. Respondents may provide inaccurate or incomplete solutions if questions need to be clarified.

  • Keep your questions concise

Make sure the question order is logical. The order of the questions should make sense and flow smoothly. Otherwise, respondents may need clarification and give accurate answers. Keep your questions concise and to the point. Respondents will only want to answer a short, drawn-out question. Instead, they will want to answer a question that is short and to the end.

  • Avoid leading questions

One of the most important things to remember when designing a survey is to avoid leading questions. Leading questions are those that suggest a particular answer. For example, a leading question might be, “Do you think the new product is better than the old one?” This question suggests that the new product is better, and respondents may be more likely to answer in the affirmative if they think this is the case. Leading questions can bias your results, so it is essential to avoid them.

  • Keep your questions neutral

Your questions should be neutral in tone and not loaded with emotion. It will help ensure that respondents answer based on honest opinions rather than their feelings about the subject matter. For example, a question like “How do you feel about the new product?” might elicit emotional responses that could bias the results. A better question would be, “What are your thoughts on the new product?”

  • Pre-test your survey

It is vital to pre-test your survey before you launch it. This will help you identify any errors or problems with the survey. You can pre-test your survey by sending it to a small group to see if they can complete it successfully.

  • Get feedback from your respondents

Getting feedback from your respondents is essential to design an effective survey. Find out what they think about the survey topics and questions. What do they like? What don’t they like? What would they change? Getting this feedback will help you make your survey more effective.

  • Avoid double-barreled questions

These are questions that ask about two things at once. For example, instead of asking, “Do you like the color and design of the product?” you might ask, “What do you think of the color?” and “What do you think of the design?” Double-barreled questions can confuse respondents and make it difficult to understand what they are being asked. It is best to avoid them when possible. If you need to ask a double-barreled question, make it clear to respondents that they are being asked two things.

  • Use multiple-choice questions

Multiple-choice questions are usually more effective than open-ended questions. They’re easier to answer and take less time. Plus, they allow you to collect quantitative data that can be analyzed statistically.

  • Offer incentives for taking the survey

Offering incentives is a great way to increase participation in your survey. You can offer prizes or discounts.

  • Leave room for comments

It is essential to leave room for comments in your survey so that respondents can elaborate on their answers. This will give you more insight into their thoughts and opinions. Lastly, make sure to test your survey before you send it out. It will help you identify any errors or unclear questions before sending the survey to a larger group.

If you have any questions about Online Surveys or want to learn how these services can be tailored to fit your specific needs, don’t hesitate to contact us at