Bar Mystery Shop

We customize your mystery shopping program to meet your bars specific needs.

This includes:
Ensuring the outside feels safe, secure and clean
Determining length of time that a customer waits for a table/bar stool
Evaluating the overall customer service experience
Checking bartenders overall performance
Giving free out drinks to friends or customers
Over pouring to get a larger tip
Up selling to a brand name
Evaluating the quality of the food/wine/liquor
Evaluating the ambiance inside the bar/restaurant
Checking the facility to ensure it’s maintained regularly
Ensuring personnel comply with professional guidelines